North America:
+1 800 231 9673
Caribbean and Latin America:
+1 786 437 1960
Europe, Middle East & Africa:
+44 (0) 118 964 8000
Asia, Pacific Rim:
+852 2776 0628
Harris' Videotek® offers current software updates for the products listed below. The products in the first group require a utility program called Vflash to be loaded first onto the PC performing the update. All files are in compressed format (Zip) and must be uncompressed after downloading. Click on the appropriate product and then follow the instructions.
Videotek Software Update Policy: Videotek will provide free software updates to all applicable products, for the life of the product. Updates include optimization to the original software as deemed necessary by Videotek. Software upgrades which add new features and/or functions are not included.
For specific software update instructions, please refer to the Videotek documentation received with the product.
Group 1 (Vflash Required)
- Star Vflash version. 2.40 (19559kb), Readme
- HD Star version 1.11 (2775kb), Release Note. Requires Star Vflash to do update
- VTM-2000 - version 1.13 (1341kb), Release Note
- VTM-2400 - version 1.10 (1792kb), Release Note
- Vflash version 2.30
- DIGITAL PRODIGY FRAME (DPG-L)** - New Release version 3.06
- DM-200/200A - New Release version 0.48 (40kb), Click here for Info)
- VTM-450 HD/SD VTM-440 HD/SD***** - New Release version 3.29 - (2,611kb), Revlog.txt
- ENET (VTM-450E HD/SD VTM-440 HD/SD****** - version 2.04 - (659kb), Revlog.txt
- VTM-420HD/SD***** - New Release version 4.08 - (1,525kb), Revlog.txt
- VTM-400HD* - version 4.09 - (748kb)
- SQMCPU - version 4.0 - (141kb), Revlog.txt
SQMCPU - New Release****: Note: Update of the SQM-CPU module requires two files, SQMCPU and SQMETH. Addendum to the SQM-CPU Installation and Operation Handbook - SQMETH - version 4.0 - (1402kb), Revlog.txt
SQMCPU - New Release****: Note: Update of the SQM-CPU module requires two files, SQMCPU and SQMETH. Addendum to the SQM-CPU Installation and Operation Handbook - VTM-330EG and VTM-300G ***** - version 4.51 - (2,093kb), Revlog.txt
- VTM-310G ***** - version 2.50 - (2,150kb), Revlog.txt
- VTM-330E*** - version 2.40 - (1,630kb), Revlog.txt
- VTM-320***** - version 7.58 - (946kb), Revlog.txt
- VTM-300***** - version 7.58 - (946kb), Revlog.txt
- VTM-150 - version 1.52 - (407kb), Revlog.txt
- SDC-831 (Frame) - version 1.02
- SDC-831 (RCU-831 Remote Control Panel) - version 1.28
- DL-810******* - version 1.03 (137kb), Revlog.txt (143kb) Flash.txt
- DL-850HD - version 1.25 - (997kb), Revlog.txt
- DL-860 - version 1.07 - (1,228kb), Revlog.txt
- DDM-500 - version 1.3 - (43kb)
- DDM-800 - version 1.32 - (897kb), Revlog.txt
- ASM-100***** - version 1.37 - (2,031kb), Revlog.txt
- Note 8 ASM-103 Option - Dolby 552 - version 1.20 - (336kb), Revlog.txt
- ENET (ASM-100)******- version 2.02 - (430kb), Revlog.txt
- MS Clean - (1348kb)
Group 2
- DDM520/DDM540 - New Release version 3.9.4 (473kb)
- VTM-180 - version 3.2 (131kb)
- VTM-183 - version 3.2 (131kb)
- VTM-190 - version 3.2 (131kb)
- VTM-200 - version 3.2 (131kb)
- VTM-203 - version 3.2 (131kb)
- SDC-101 - version 3.01 (74kb)
- DPA-100 - version 3.2 (76kb)
- TVM8XX, TVM9XX, VTM Series - New Flash Files pending. Contact us at 610-327-2292. Press "2" for Service.
- SpyderWeb II Software - version 1.00 (41837kb)
* Requires SpyderWeb® version 3.62 or greater for remote PC operation. Contact Videotek for a free copy of the current version of SpyderWeb.
** Any user who has a Digital Prodigy Frame with serial editor interface option (EI-1) please contact Videotek for software update.
*** Requires SpyderWeb Version 3.63 for support of Audio Option 4A. Contact Videotek for a free copy of the current version of SpyderWeb.
**** Both SQMCPU and SQMETH .flu files are necessary to do an upgrade.
***** Requires SpyderWeb Version 4.00 for functionality and compatibility. Contact Videotek for a free copy of the current version of SpyderWeb.
****** Requires main unit firmware to be updated to latest version in conjunction with this ENET update.
******* Requires Unit Serial Number to start with number 0602 or greater for Flash Update to work.
Note 8 - Requires main unit firmware to be updated to latest version in conjunction with this ASM103 Option - Dolby 552 update.

