Sales: 816 434 4008
Support: 816 434 4040
Training: 816 434 4060
Tech: 816 434 4090
Sales: 212 303 4271
OSi-Traffic Demonstration Center Click here to be redirected to the OSi-Traffic WebEx Center
OSi-AdConnections Demonstration Center Click here to be redirected to the OSi-AdConnections WebEx Center
H-Class Media Software Suite
is an interoperable family of applications, compliant partner products and extended licensing capabilities that work together to help you manage and grow your business... More >
Harris' OSi software systems group possesses over 35 years of experience developing enterprise solutions for the North American media industry. We provide television and radio broadcasters, cable networks and other media businesses with the most comprehensive and widely deployed lineup of traffic, scheduling, programming and financial systems.
Solutions | Services | Support
Our media operations software solutions include:
- OSi-Traffic™ is a Windows®-based software designed to provide the television, cable and radio industries with the most advanced functionality to manage their mission critical operations. OSi provides easy-to-use, yet powerful tools for traffic, accounting and yield management.
Overview | Key Features | Configuration Options | Technology - OSi-AdConnections™ is emerging as the New Standard in broadcast sales technology. Our aim is to provide you with the tools, products and services that will give you a competitive advantage in the marketplace. Our innovative design, exceptional service and integration with various traffic systems enable us to achieve that aim and place those capabilities in your hands. Overview | Key Features | Technology | Client Services
- OSi-eHelp™ is a revolutionary online support system designed to enhance the overall support experience. Utilizing the power and accessibility of the Internet, users are never far from receiving a helping hand or finding an answer to their question.
Login to eHelp
Harris provides a full range of advisory, integration, managed, and IT services and solutions to strengthen broadcast operations:
We take great pride in the service and support we provide our customers. We are constantly expanding and enhancing the user and technical support materials that we put at your fingertips. Our support options are organized into four unique categories.
Phone Support Harris offers free over-the-phone support to all of its clients. We believe that although technology makes it easier to get help, there are always times when you need to talk to another person. Contact support -- (816) 434-4040 -- to receive knowledgeable assistance for your issues.
Shadow Support Using Microsoft Terminal Server®, Harris support personnel are able to remotely control a user's session and administer on-screen support in real-time. Remote shadowing reduces costs of on-site support visits and delivers viewable solutions to your problems. Shadow support requires technical pre-requisites.
OSi-eHelp OSi-eHelp is a revolutionary way for users to receive online support. With a valid eHelp account, users are able to search for frequently asked questions, post suspected bugs, enter system enhancements, view the real-time status of their items, see the latest system enhancements, and even pull reports.
User Documentation Updated documentation at your fingertips. We update the OSi help files weekly.