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Services & Support
Harris Broadcast Customer Portal
Self-Service Resources and
Automated Support
Services and Support Contacts
US, Canada, Central America and Latin America
| 24 hours a day, 7 days a week unless otherwise noted | |
| News Networking Processing & Distribution* Servers Storage |
Telephone: +1 888 534 8246/+1 416 445 4032 Email: BCDService@harris.com |
| *includes Signal Processing, Routing, Master Control and Multiviewers | |
| Advertising Software | |
| United States | Monday to Thursday: 9 am — 8:30 pm EST and Friday: 9 am — 5 pm EST Telephone: +1 212 303 4200 |
| Canada/Toronto:
(English Only) |
Monday to Friday: 9 am — 5 pm EST Telephone: +1 416 443 3120 |
| Canada/Montreal: (English/French) |
Telephone: +1 514 842 0101 ext. 115 |
| Automation | Telephone: +1 888 534 8246/+1 416 642 3611 Email: support@harris.com |
| Digital Signage | Telephone: +1 888 534 8246/+1 416 445 4032 Email: signage.support@harris.com |
| Graphics | Telephone: +1 888 534 8246/+1 416 445 4032 Email: graphics.support@harris.com |
| Radio and Television Transmission | Telephone: +1 217 222 8200 Email: tsupport@harris.com |
| Scheduling | Telephone: +1 303 390 7337 Email: Global.VisionSupport@harris.com |
| Test and Measurement | Monday to Friday: 8:00 am — 5:00 pm EST Telephone: +1 800 800 5719 Email: videotekservice@harris.com All other times, please use our central service line: Telephone: +1 888 534 8246/+1 416 445 4032 Email: BCDService@harris.com |
| Traffic and Billing | |
| Landmark | Telephone: +1 303 390 7505 Email: Global.LandmarkSupport@harris.com |
| OSi-Traffic OSi-AdConnections |
Telephone: +1 813 434 4040 Email: support@adconnections.com |
Europe and Africa
| All Products (excluding International Media) | |
| 24 hours a day, 7 days a week
Telephone: +44 118 964 8100 |
|
| International Media | |
| Landmark/Vision | Telephone: +44 208 339 1800 |
| Broadcast Master | Telephone: +44 1525 859 537 |
| Infrastructure Products: | Service.europe@harris.com |
| RMA’s: | RMArequest.europe@harris.com |
| ADC Automation: | ADCSupport.Europe@harris.com |
| Broadcast Master: | BssSupport@harris.com |
| D Series Automation: | D-SeriesSupport.Europe@harris.com |
| Digital Asset Management: | DAMSupport.Europe@harris.com |
| Landmark: | LandmarkSupport@harris.com |
| Transmitters: | TransmittersSupport.Europe@harris.com |
| Vision: | VisionSupport@harris.com |
Middle East and South Asia (MESA)
| All Inquiries | Sunday to Thursday: 9 am — 6 pm (Dubai/Standard Gulf Time)
Telephone: +971 4 4338250 24x7 support line: +44 118 964 8100 |
Asia Pacific
| All Inquiries | Monday to Friday: 9 am — 5 pm HKT
Telephone: +852 2776 0628 After-Hour Hotline: +1 888 534 8246 Email: service.asia@harris.com |
Can’t find what you’re looking for? Try the Harris Broadcast Office Directory or find a Harris Reseller
Sales Contacts
- North America +1 800 231 9673
- Caribbean and Latin America +1 786 437 1960
- Europe and Africa +44 118 964 8200
- Middle East and South Asia +971 4 433 8250
- Asia, Pacific Rim +852 2776 0628
