Partner Ecommerce: The Basics

Step 4 - Using the System

Practical tools to place, track and manage your orders

Browsing the Online Catalog:
A catalog of Harris products is available to browse, and you can select products to add to your shopping cart. Once the items you desire have been added to the shopping cart, the cart can be saved as a quote.

Prices and Discounts:
Prices published in the portal reflect the net value after your entitled discount is deducted, and they are shown on quotes, orders and order confirmations. Prices remain firm for 30 days from the time you save your quote. After 30 days, prices will automatically refresh when the quote is re-opened.

Opening a Quote:
To open a saved quote or a quote that has been shared by your RSM, simply review your list of quotes and select the appropriate item. To find your list of quotes, click on the My Account tab, and then on My Quotes (or My Company's Quotes, if applicable).

Once the quote is opened for viewing, the details of the quote can be reviewed and changed; the quote can then be resaved and/or submitted as an order.

Submitting an Order:
To submit the quote as a formalized order, click the Order button located at the top of the Quote Details page. Select your shipping, billing and payment (terms or credit card) options, then review and accept the standard Harris Terms of Sale. The order is then confirmed for submission. Please note that only users with Purchasing Manager permissions are able to submit orders.

Viewing Order Status:
A list of submitted orders can be viewed and any order that has been submitted can be opened for review. Once an order begins to ship, the status will be visible in the portal and email notices will be sent. To access your list of orders, click on the My Account tab, and then on My Sales Orders (or My Company's Sales Orders, if applicable).

Support: