Service Overview

Harris provides unrivaled long-term customer support for users of Harris-branded hardware and Harris-developed software solutions, as well as Harris-distributed equipment.

Hardware and Equipment

Our customers can call Field Service during our regular business hours, 8-5 M-F. Customers who require off-air emergency support can call 24 hours a day, 7 days a week and be connected with an on-call engineer. In the US and Canada: 1-888-534-8246.

Harris is also the only manufacturer to sponsor a training center with a full complement of general training classes as well as Harris product courses. Customized training is also available. You will find more information on the training department at the training page.

For more information about our Long Term Support strategy, review the document found here [PDF].

In addition to the services offered above, we offer unparalleled support documentation for the experienced engineer. Support documents provided include:

• Product Manuals
• Complete Part Listings
• Service Bulletins
• Safety Bulletins
• vSchematics
• Procedures

These and many more documents can be found in the Downloads section of our Harris Self-Service Support Site.