System Support

Pre-staging:
Factory pre-staging is available on large system installs and makes sure everything is working as a complete system before it gets shipped to a remote location. It also reduces onsite setup time. Customers may preview their systems in person by visiting the factory for a Factory Acceptance Test.

Interoperability:
Understanding how your existing products will operate with new products is one of the key components to ensuring your systems’ interoperability. At Harris we recognize this is critical to the build-out success, so we've defined a group of pre-qualified product, guaranteed to be interoperable.

Whether your product came from Harris or from another third-party provider, Harris will test and evaluate the interoperability of those products, before you’ve designed the complete system. This is the Harris Interoperability Evaluation Service. For more information, contact us.

Project Management:
Make your next project a huge success with Harris’ project management services. We can:

• Perform an onsite survey of all broadcast-related products
• Review your system for interoperability issues
• Perform a cost-saving study
• Create a customer service support plan that includes:
• Workflow requirements
• Design and training
• Identify project needs, including:
• Maintenance projections
• Outsourcing resources
• Align strategic plan
• Coordinate project to ensure performance
• Collaborate and define ongoing needs for system lifecycle.

Let us help you with the project management of your next system. Contact us or call your Regional Sales Manager for a quote.