Harris provides unrivaled long-term customer support for users of Harris-branded hardware and Harris-developed software solutions, as well as Harris-distributed equipment.
Hardware and Equipment
Our customers can call Field Service during our regular business hours, 8-5 M-F. Customers who require off-air emergency support can call 24 hours a day, 7 days a week and be connected with an on-call engineer. More information on the Field Service department can be found on our field service page.
We also offer 24/7 emergency parts ordering through our Service Parts department. To find information on our parts department and special offers, please visit our parts page.
Harris is also the only manufacturer to sponsor a training center with a complete complement of general training classes as well as Harris Product courses. Customized training is also available. You will find more information on the training department at the training page.
Support information for the Sage Endec EAS unit is being handled on our Sage support page.
In addition to the services offered above, we offer unparalleled support documentation for the experienced engineer. Support documents provided include:
- Product Manuals
- Complete Part Listings
- Service Bulletins
- Safety Bulletins
- Schematics
- Procedures
These and many more documents can be found in the Support Downloads section of our Harris Premier Site.