On Hand For Timely Delivery
Harris–manufactured items small enough to ship can be repaired quickly and economically at our factory repair center. In addition, we have many different modules used in Harris products available through our Rental/Loaner program.
Harris' in–house technical repair facility provides our customers with the best repair, refurbishment, and upgrade opportunities available. Staffed by technically expert and product knowledgeable engineers and technicians, we perform services ranging from simple troubleshooting and component replacement to complete overhauls and refurbishments of all types of equipment. Our process includes testing your equipment using original factory test procedures. No repaired equipment will be returned until it performs to "as new" functionality, or we will contact you to explain the problem and work out an alternative course of action.
In addition to prompt turnaround of your repaired equipment, our services also include a rental program, which enables you to stay on the air while your equipment is being repaired. We have over 60 modules available for rent to support the vast majority of Harris–built equipment in service. For a complete list of rental equipment please contact the call center at 888-534-8246
Need something repaired? Call for a RMA so we know it is coming
888-534-8246.
Harris Corporation — Broadcast Division
Attention: Repair Shop
3200 Wismann Lane
Quincy, IL 62301
217-221-7164
Or send us an e-mail to tsupport@harris.com
All repairs go to Quincy, EXCEPT
Harris PR&E Consoles, VistaMax/Envoy Cardframes and Studio Products go to the below address:
Harris Corporation — Broadcast Division
Attention: Repair Shop
1493 Poinsettia Ave., Suite 143
Vista, CA 92081
760-936-4029
Or send us an e-mail to presupport@harris.com

